Privacy Policy last updated: may 2025 snuggle ("we", "us", "our") is committed to protecting your personal information. this policy explains how we collect, use, and safeguard your data.
Information We Collect

we collect the following:

  • name
  • email
  • shipping & billing address
  • phone number (optional)
  • payment details (securely processed through shopify)
  • order history
  • device & browser data (ip, cookies, analytics)
  • marketing interaction & ad tracking
  • subscription billing and renewal data

How We Use Your Data

we use your information to:

  • process and deliver orders
  • fulfil subscription renewals
  • send order and shipping updates
  • provide customer support
  • improve website performance
  • run advertising and remarketing
  • prevent fraud and protect security

Subscription Data

when you subscribe, we securely store:

  • your payment method token
  • renewal schedule
  • shipping address for recurring orders

you will receive emails for renewal reminders, shipping updates, failed payment notifications, and subscription management.

these cannot be unsubscribed from, as they are required to operate your subscription.


Cookies & Tracking

we use cookies and pixels to:

  • maintain cart items
  • personalise your shopping experience
  • analyse website traffic
  • deliver targeted ads

you may disable cookies in your browser, though some site features may not function properly.


Sharing Your Information

we only share your data with trusted service providers:

  • shopify
  • payment processors (shopify payments, paypal)
  • shipping carriers
  • email platforms
  • meta, google, tiktok advertising
  • fraud prevention tools

we never sell your personal information.


Your Rights

where applicable, you may request:

  • access to your data
  • correction of inaccurate information
  • deletion of your data
  • opt-out of marketing emails

to make a request, email us at:

📧 hello@snuggle.com

Security

we use industry-standard protections, encryption, and secure server technology.

absolute security cannot be guaranteed.


Updates to This Policy

we may update this privacy policy from time to time. any changes will be posted on this page with an updated date.

continued use of our site means you accept the updated policy. 🩷


Snuggle privacy policy
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