we collect the following:
- name
- shipping & billing address
- phone number (optional)
- payment details (securely processed through shopify)
- order history
- device & browser data (ip, cookies, analytics)
- marketing interaction & ad tracking
- subscription billing and renewal data
we use your information to:
- process and deliver orders
- fulfil subscription renewals
- send order and shipping updates
- provide customer support
- improve website performance
- run advertising and remarketing
- prevent fraud and protect security
when you subscribe, we securely store:
- your payment method token
- renewal schedule
- shipping address for recurring orders
you will receive emails for renewal reminders, shipping updates, failed payment notifications, and subscription management.
these cannot be unsubscribed from, as they are required to operate your subscription.
we use cookies and pixels to:
- maintain cart items
- personalise your shopping experience
- analyse website traffic
- deliver targeted ads
you may disable cookies in your browser, though some site features may not function properly.
we only share your data with trusted service providers:
- shopify
- payment processors (shopify payments, paypal)
- shipping carriers
- email platforms
- meta, google, tiktok advertising
- fraud prevention tools
we never sell your personal information.
where applicable, you may request:
- access to your data
- correction of inaccurate information
- deletion of your data
- opt-out of marketing emails
to make a request, email us at:
📧 hello@snuggle.comwe use industry-standard protections, encryption, and secure server technology.
absolute security cannot be guaranteed.
we may update this privacy policy from time to time. any changes will be posted on this page with an updated date.
continued use of our site means you accept the updated policy. 🩷