all orders are processed within 1–2 business days.

orders placed on weekends or public holidays are processed the next business day.

delivery estimates apply to both one-time orders and subscription renewals.

delivery times may vary due to customs, carrier delays, peak seasons, or remote areas.

once your order ships, you'll receive a tracking link via email.

tracking may take 24–72 hours to activate after your order is dispatched.

if your tracking hasn't updated for 10+ days, please reach out and we'll investigate straight away.

if a shipment is confirmed lost, we'll send you a free replacement. no stress, we've got you. 🩷

please double-check your shipping address at checkout — orders returned to us due to an incorrect or incomplete address may incur a reshipment fee.

for all shipping enquiries, reach out to us at:

our team usually responds within 1 business day. 🥰